Insights on cultural change within digital transformation
Why organisations that deliver digital initiatives without cultural and data change buy short-term gains at best, and expensive failures at worst.
Archive
These pieces were written before the current work on board judgement. They are kept because the reasoning is continuous: transformation fails for governance reasons long before it fails for technical ones.
The nine-part series was written as a primer for board members and executives preparing for conversations with transformation leadership — the same concern that now sits at the centre of the thinking on Board Judgement Capability. The material is presented in its original form and is not offered as current positioning.
Essays
Why organisations that deliver digital initiatives without cultural and data change buy short-term gains at best, and expensive failures at worst.
The difference between digitisation, digitalisation and transformation — and why the distinction determines whether roles are enriched or merely automated.
Nine-part series
Episode 1
The opening episode of a nine-part primer written for board members and executives preparing for conversations with transformation leadership.
Episode 2
Moving from the core concept of transformation to the discipline of creating value with customers rather than for them.
Episode 3
Cultivating the mindset an organisation needs in order to adapt continuously rather than deliver a single change programme.
Episode 4
The role of data in driving informed decisions, and why a defined data strategy is a precondition rather than a by-product.
Episode 5
Identifying disruptive forces, and adapting a transformation plan for agility.
Episode 6
The role of the Chief Digital Officer, and what a board or executive team should look for before appointing one.
Episode 7
Where artificial intelligence can accelerate transformation, and the considerations that should precede its adoption.
Episode 8
Aligning vision, purpose and strategy so that a transformation has something to be judged against.
Episode 9
The closing episode: common pitfalls, continuous improvement, and measuring whether a transformation actually changed anything.